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FAQ

Frequently Asked Questions

About Price

Due to Product customization, printing design and different packaging requirements, as well as raw material price fluctuations will affect product prices.

Print Copperplate

The copperplate provided by the high-precision factory. Stable quality and accurate color. The service life is determined by the amount of printing. The normal storage period is two years.

About Validity

The normal quotation is valid for 30 days. Since the price of crude oil and policy directly affect the price of raw materials, the signed contract is valid for half a year.

About Colors

Don`t use screen display color (RGB) to match, by controlling CMYK and white ink on the film. Colors can be matched by PANTONE color card. The color difference within 10% is the normal range.

Design Artwork

Please use CMYK mode to make the design artwork and turn into a curve ; The file formats include CDR, AI, PSD, PDF, etc., and the picture resolution is not less than 3000PI.

About Payment

Usually need to prepay all the fees of printing plate and mold, 30% of the product payment. After finishing the production and confirming the bulk samples, pay the balance before shipping

About Samples

Please provide detailed contact info and sample requirements. Usually supply available samples for reference only to material, thickness, bag style and printing effect. And will be sent within 1-2 days.

About Logistics

All quotations don`t include freight. We will communicate the most suitable logistics, transportation time and cost for customers. Ensure delivery time and actively pay attention to the logistics situation.

About Service

Printed and packaged products are customized products. Therefore, we don`t accept any return processing except quality exception. After placing the order, please check the artwork carefully and confirm it.

Not quite sure yet?

Why not visit our contact page, we would love to chat with you!